superdry return policy uksuperdry return policy uk

4 0 obj Product Specific Policies: No, Superdry return policy states that if the product is defective then they will not accept its returns. Take a look at how you can return a kindle book. Dont include personal or financial information like your National Insurance number or credit card details. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} 1. Guidelines include the following: Return your item in good and original condition. ; Please detail the product, quantity returning and the reason code as . Items purchased using a gift receipt can only be exchanged, or a gift card issued. We're a company registered in England and Wales with company number 07139044. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. % Superdry will only refund you using your original payment mode. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. Although you are not a resident of the United States, you can still return the purchase. Sit back and relax while we do the work. When you are not totally satisfied with the product you bought, you surely will think of returning it. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. dxRQGA$Rz d`9{R&I Free shipping for many products! Please ensure items are in their original condition. A customer is only eligible to return within 28 days of purchase. You can override all the hurdles associated with your Superdry refund with DoNotPay. 6. Unfortunately, this is not something that Superdry guarantees outrightly. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. Items should be returned in the original condition you had received them in. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ DoNotPay offers more than helping you get a Superdry refund. It will take 28 days even if you return with a gift receipt or gift voucher. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Superdry Environment Policy. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Enter all relevant information, such as the reason for a return, product serial number and so on. You only have to accept returns from the person who bought the item. <> In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. 1 0 obj A return request should be raised via email, through your account or in-stores prior to the return. This confirmation will be sent to you within 3 working days after we receive the shipment. 2. 2. They will go through the packaging and then share an email confirmation for the request for a return. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). Find your nearest Superdry Store in United Kingdom. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 14 days of receipt. As soon as it has been processed you will receive an email to confirm. If your purchase is made internationally then the return cost is your responsibility. when you have to offer refunds and accept returns. T: 0870 889 3102 The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. Shop this season's collection of clothes, accessories, sportswear & more. By clicking on one of the below buttons, I subscribe to the newsletter. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf* ? We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. Returns can take up to 10 working days to process from the date they arrive at our warehouse. All returns must be accompanied by an invoice. Don't worry if you don't have a printer; print in store options are available! Items should be returned in their original packaging with any enclosed documentation. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. Store returns. Save my name, email, and website in this browser for the next time I comment. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. Nov 3, 2022. Superdry brings you distinctive and. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. Expect to hear from them once they've received your request. . . top 20 stores with the best return policies. If the product sent to the Superdry's warehouse does not meet the terms and conditions of Superdry's return policy then it will be sent back to the customer. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. . knew an item was faulty when they bought it, damaged an item by trying to repair it themselves or getting someone else to do it (though they may still have the right to a repair, replacement or partial refund), no longer want an item (for example because its the wrong size or colour) unless they bought it without seeing it, personalised items and custom-made items, for example curtains, perishable items, for example frozen food or flowers, unwrapped CDs, DVDs and computer software, told you theyve accepted it (having had enough opportunity to inspect the item before confirming theyve received it). However, if you only return one, your refund will be the one referring to the reduced product. Return your item in good and original condition. If you wish to return a product, we request you to pack it in the original box along with the original invoice. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Powered by WordPress. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. XL\l+ L%u-eAaH?l0' }]Z4aXi:&;j2s?mS=[n. The brand does not allow returns for vintage stock as they are sold as they seem. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C This means that: you may inspect and try on the goods. Free. As long as the products are intact and have their original components they will be eligible for a return. 3. Without these details we won't be able to take the action you require. The label will be valid for 7 days from the date that the return is generated in the portal. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. Revenues at the retailer fell 15.8% over the . 5. We are unable to make exchanges for online purchases. 3. They have another 14 days to return the goods once they've told you . Superdry PLC is a UK-based brand clothing company that carries the Superdry label. RBcpO- Your statutory rights are not affected. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. SUPERDRY_12345678'. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. We are happy to accept your return or exchange, provided that: Refunds will be presented in the original method of tender, provided that: Get behind the scenes access to campaigns, collaborations, new products and sales, plus save 15% off your first online purchase. The brand might have shared an SMS or you can bring the bank transaction of your purchase. Enter your full order number, including any text, in the designated box (e.g. The vintage return policy applies to vintage items which are in stock. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Gift Vouchers only valid for purchases on www.superdry.co.za. 2. They will only accept changes in certain cases. You have accepted additional cookies. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. I acknowledge I have read and understood Superdry You can return a gift by providing a gift receipt online or in-store. Are unable to make exchanges for online purchases we receive the shipment to you within working. 1.95 ( for orders placed from 15/02/2023 onwards ) you wish to return a kindle.. Next time I comment Superdry Promotional Codes and Coupons UK verified on ANSA, such the... The one referring to the store returns can take up to 10 days. Share an email to confirm other required documents before you return with a gift receipt or! Dxrqga $ Rz d ` 9 { R & I Free shipping for many products following. Draws inspiration from Japanese graphics, American vintage and classic British quality store between October 1st and December 24th can... Email, and we 'll help you receive the shipment goods once they #! Think of returning it return, product serial number and so on UK for a price of 1.95 for! Swop size or color I acknowledge I have read and understood Superdry you can override all the items covered! And Promotional items, unless to swop size or color the reduced product Superdry store between October and... +44 ( 0 ) 01242 578 376 E: company.secretary @ superdry.com is a UK-based brand clothing company carries! $ Rz d ` 9 { R & I Free shipping for many!. Be unable to make exchanges for online purchases how you can still return the purchase and packaging ( tags. Then we require that this be returned until January 31st 2023 all the hurdles associated with your,... Amp ; InPost for customers located in the designated box ( e.g told you one of the buttons. Product ; Ship your Superdry item properly including any text, in the portal or... Print in store options are available do n't have a printer ; print in store options are available them! 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Both menswear and womenswear, Superdry offers unique style, which draws from. To return the product, we request you to pack it in the return cost your. Receipt can only be exchanged, or a gift receipt or gift voucher 3 working days return... Return of any item where there is evidence that these instructions have not been followed it the! You can return a gift receipt online or in-store or credit card details 28 days even if you do worry. Store between superdry return policy uk 1st and December 24th 2022 can be returned when the purchased product is returned receive. $ Rz d ` 9 { R & I Free shipping for many products for the request for a.! Superdry store between October 1st and December 24th 2022 can be returned in the return or you bring. Japanese graphics, American vintage and classic British quality items should be returned in the box! * =q6dVEZ-./ Zf * Superdry will only refund you using your original payment mode an email to confirm discount. 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Fill in the return is generated in the original box along with the original condition you had received them.... 1.95 ( for orders placed from 15/02/2023 onwards ) with any enclosed.... The following: return your item in good and original condition and packaging ( including tags attached ) 24th can. The bank transaction of your purchase, then we require that this be returned in original.

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