Yes, you might be upset because your prospect didnt respond to your previous four follow-ups, but dont show them your distress. Below is a step-by-step guide that'll help you write a follow-up email after an interview: 1. Could they be disappointed? Would you be able to introduce me? For example, Steli Efti sent 48 follow-ups until he got a meeting with an investor. Companies of all sizes can start empowering their employees and grooming them for success. In my spare time, I entertain my cat Persie and collect airline miles. I'm here to help you in any way I can. Its okay not to have the answers, but it can come across as though youre simply shutting others down. You cant ask Why am I still waiting for your response? in each of your follow-ups. Quite often, I receive emails like this Well, they work as reminders; however, such emails miss a second important ingredientadditional value. This is exactly what this follow-up email tries to do. If you send emails to a completely cold audience, youll need to send more follow-ups to warm them up. Of course, youre welcome to adjust as needed. What happens when youre already pulling 70 hour weeks and you're having trouble managing the work you already have? They can also be great for managing relationships with your clients. Even though we hold some contrasting views, hearing your viewpoint on maximizing current opportunities was very enlightening. Some difficult conversations can be very emotional, so it's important to be aware of your tone and keep your emotions in check. Use a. to fill in names, companies and details of recent conversations. Send more than one follow-up, and you annoy your prospects. Then, upload it to Hunter Leads (a simple CRM tool that allows you to structure information about your prospect). . Be a bit more creative and write a catchy subject line that will make recipients open your email. If you diversify the channels you use, youre much more likely to get someones response. ~Matt Heinz, Heinz Marketing. We want to be able to give 100% to all of our clients, and so, well have to pass at this time. In addition to recording what happened, this written record should also include an action plan of next stepsremember, be proactive and solutions oriented. This blog is designed to showcase researched-based success principles coupled with my interpretations and practical applications to help you reach your greatest potential and unlock leadership excellence. Send a follow-up email to summarize the discussion and focus on the outcome that you want. This will help refresh their memory about who you are and show that you cared enough to pay attention. WorkflowMax all-in-one job management software. I've been thinking about you lately and wanted to reach out. Give your people a chance to be seen with peer-to-peer recognition and watch recognition rise. Do think about what youll say and how youll say it. No setup fees. Just wanted to follow up after the conversation we had a few months ago and say congrats on putting together the Showing his expertise (mentioned the companies he previously worked with). Make it easy for the recipient to respond. Responding to cold emails would typically be a secondary priority, which is one of the reasons cold emails are often lost in prospects inboxes. The best subject lines are clear, concise, and memorable. For example, send a timely follow-up email that recaps your conversation and outlines any next step action items that you agreed uponeven if you could only agreed on a few. Thank you for attending <>. Make your call-to-action crystal clear, persuasive, and hard to resist. Here is a direct link to my calendar <>, Follow-up emails arent just for sales. Editor's note: This blog post was updated from its original version on 21 May 2020. 3. Subscribe to our newsletter and get our newest updates right on This looks like a fantastic project and a great fit for our agency. Tell your prospects what you want them to do. Drip sequences are a great way to automate your follow-upsso you earn more replies without wasting time. So rather than avoiding that employee in the break room, simply accept that it occurred. Whatever it is, dont procrastinate about proactively moving the conversation forward. Previously Head of Marketing at Hunter. However, just asking if the prospect had an opportunity to check out the previous email is not enough. All rights reserved. Almost everyone loves to hear a genuine Thank you (77% of us do, at least). Even if youre not seeking to sell a product or service, following up after a meeting keeps the conversation going. ), your call-to-action, and your offer. At the same time, if the primary goal of your outreach campaign is sales, you will probably need more than one email. Which channels do they seem to prefer and/or where did you first engage with them, what do they do on each (just shooting the breeze on social, business on email, vice versa)? She added a CTA offering two convenient options to continue the conversation (via email or phone call). The price will also change. Our complete blog post on how to fire an employee with empathy and support your team offers tips to manage this difficult situation. It can help to build rapport and keep the conversation going. When one or both people enter a conversation with reservations or a negative attitude, it hinders the potential to reach a positive outcome. Are there any processes we can review together? I wanted to follow up with you about our conversation yesterday. This post is part of a special blog series on Building a Healthy Feedback Culture' in support of ProServices Growth Series event that took place on September 19, 2018. Thanks, While Hunter Campaigns doesnt automate the whole process, it still saves hours of your time. For example, this single follow-up had the best results for link building: its short, straight to the point, and perfectly reminds prospects of your offer. There comes a time when every agency director opens the books and realises it is time the shop had a payrise. Thats why taking notes during your conversation is important. Use these tips when youre drafting your next follow-up email: Send it within 24 hours of the meeting Keep it short and to the point Clarify and assign action items End Use these tips to get started on the path to well-being and youll notice the positivity. Is there anything on your mind from our last one-on-one? And sometimes, youll receive requests that are completely bonkers. That means your follow-up email should be laser focused on providing only the information that will convince a potential employer to offer you an interview. Read More 10 Ways to Recognize Employees for Under $30Continue. Now, they want MORE changes. Whats the purpose of action items if we dont follow up on them? I especially enjoyed learning about your <>. If you dont guide your prospect with next steps, it's highly unlikely they will take this initiative. It was so nice getting to learn more about <>. If youd like to schedule a follow-up call so we can chat in more detail, here is a direct link to my calendar <>, <>, I look forward to hearing back. This way, youre still top of mind when the event or meeting is still fresh in the recipients mind. You could either provide a short testimonial paragraph describing the experience of working with us, and what results we achieved, or you could simply write a few sentences answering the questions below: What was the best thing about working with us? I look forward to hearing from you and will follow up later this week to schedule a demo. When deciding who Acknowledge the conversation. -Invite the person to coffee or lunch. This follow-up email attempts to move the conversation forward by asking the prospect for their availability for a call. Weve put together some options that will help you get started. Hey there!Long time no talk! You may want to start by apologizing for any part you played in the difficulty, and then express your hope that the situation can be resolved. or "Let's keep in touch!" The table of content will be generated here, How to Create a High-Converting Cold Email Sequence, How to Build Links on Autopilot with Link Building Outreach, A Cold Email Outreach Guide for Recruiters, Thought I would just check in and find out. If you do this promptly, and put consideration into your follow-up email, then its going to help to cement the relationship youve worked hard to curate. Address Distract3. {{Your Name}}. Thank you for working with us recently on your Christmas campaign. On that note, a follow-up isnt just a piece of fluff thats meant to create warm and fuzzy feelings. WebHow To Write a Follow-up Email in 4 Simple Steps Step 1: Create a Pattern-interrupting Subject Line Step 2: Write a Contextual and Relevant Introduction Step 3: Mention Why Youre Emailing Them Step 4: Include a CTA That Is Aligned With Their Buyer Intent Heres a Good Follow-up Email Example How Many Times Should You Follow Up With Id be interested in hearing your thoughts on it, particularly about using automation to create ongoing connections. However, its often best to strike while the iron is still hot, so these tips may enable you to get started with a flow that makes sense for you and streamlines your efforts. During work hours, leadership should be actively encouraging workplace friendships. Want to send three follow-ups but have a reason for one? Focus on building the long-term relationship. Get the Guide on Moving from spreadsheets to software. A happy workforce is a productive workforce, and it doesnt take much to invest in the well-being of your employees. Take notes. The meeting is over, and you had a great conversation with a potential client or business connection. In your follow-up emails, try to eliminate unnecessary greetings like I hope youre doing well. Being polite is a must, but it could be easily achieved by using the right Many people simply dont read your website before inquiring, or they dont understand the scale required to make an agency job cost-effective, or they just live on planet Mars. WorkflowMax all-in-one job management softwarewill help your professional service business manage projects from lead to quote to invoice and everything in between. What else makes a follow-up email an important follow-up communication strategy? I cant wait for our next call at <>. Demonstrate to your prospect or potential connection that you paid attention to them by recalling something specific from your meeting. You want to build on the good work youve done in the meeting and keep the memory fresh. To me, social isnt a Should I do it? You have to. remember, be proactive and solutions oriented. A call-to-action is very important when following up. Whether you use our templates or swipe from a library of marketing examples or create your own from scratch, sending a follow-up message is a must to strengthen your relationship with the person(s) you met. Sometimes the best way to get a prospect to respond is to make them smile. With Officevibes one-on-one software, you can build a shared agenda where you and your employee can both add talking points. Here is an example of a short follow-up email you can send after a meeting. It references some of the topics we discussed; if you think it makes sense to have a further conversation regarding what we could do to collaborate, lets plan to meet again soon. Here is an excellent example of a short and straight to the point email Katia from Audext sent for pitching her idea with a guest post for the prospects blog: Personalization is essential when it comes to sending a successful cold email follow-up. Once you set this up, youll never have to worry about forgetting to send a follow-up to your prospects. But telling a long-term client that your rates are rising can be daunting, so heres a little template to help: Im just writing to inform you that starting next month, were increasing our rates. Or that troublesome client who you worked with last year and swore youd never work with again comes back with another project? Deliver jobs on time, on budget, and beyond your clients' expectations. So, if you engage in a difficult employee exchange, thats okay. Thank you again, and of course, please stay in touch!<>. I enjoy working on inbound and product marketing strategies. 3. Im including a link to my online calendar and will follow up with you to discuss meeting for lunch or coffee. This company should be either familiar to the email recipient, whether thats because theyre an industry peer, a competitor, or just a famous brand name. Remember that you dont know what they think or how they feel, and go into the conversation seeking to understand. A simple platform that tells you how remote teams really feel, and fosters action-oriented 1-on-1 conversations. Ideally, the email should be sent right after the meeting, but if time does not allow, it is still best I have to say, I absolutely loved your . This way, prospects quickly get reminded about the offer from the previous email. Whatever it is, dont procrastinate about proactively moving the conversation forward. For example, using a platform to automate follow-up emails can make it easy to ensure at least an initial touchpoint following a meeting or discussion. Read our complete blog post on how to deal with a difficult employee. Reference a specific conversation or detail from your meeting. If you go to a conference, youll likely meet a ton of people and strike up at least a few interesting conversations. Discover how businesses like yours useOfficevibe. There are two key approaches to personalizing your follow-ups: 1. Seek out someone you trust as a sounding board before having difficult conversations (but be mindful of what information you share). Craft the body of the email. Please reach out if you have questions or if I can help you with anything at all.Looking forward to talking with you again.<>. With Campaigns, you can choose how many follow-ups you want to send, specify the time delays between each follow-up, personalize the subject line, and work on the email copy. Mentioning a mutual connection (he previously talked to our Customer Success Manager Giovanni). Ive included links to <> and additional resources below that Im sure youll find helpful. 1. Thanks for taking the time to discuss your experience in <> with me. Read More 8 Simple Ways to Improve Employee WellbeingContinue. Even if the prospect wanted to reply back to the first email and forgot (or just missed it), there is very little chance that you'll get a response after such a follow-up. Im following up because you havent responded to me yet, I know you opened my first email a couple of times. Having this clearly laid out helps keep a challenging conversation focused and grounded. After discussing your companys <>, Im confident <> would be a good fit. There will always be difficult conversations that happen within a team or an organization. your inbox. Get Officevibe content straight to yourinbox. These difficult conversation examples apply the best practices from this guide to real-life scenarios. There are a few ways to do a gentle follow up: -Send a text message or email a day or two after meeting the person. The more comfortable you get, the more each uncomfortable conversation will lead to a successful outcome. Once you find your prospects email addresses and upload them into Hunter Leads, you can start scheduling your first email and follow-ups. And, your follow-ups dont necessarily have to be cut-and-dried business either. "def get_user_input(): """ Get user input. """ The same goes for information related to your own companys products and services. {{Your Name}}, Dear {{Name}}, If you already know the answers to these questions, click here to jump right into the follow-ups writing section. Upon reflection, if you feel like you have something new to share, do not wait to broach the topic. Quite often, I receive follow-ups like this one: Yes, I saw the first email, but the initial offer was unclear, and I didnt know what Lauren wanted to achieve, so I decided not to get back to her. Here is an example of a short follow-up email you can send after a meeting. But how do you move forward on your own, with your employees, or as a team after difficult conversations? I know it was difficult to talk about, but I appreciate your honesty and The subject line is the first thing your prospects see, and they may make a decision whether or not to read your email based on the subject line alone. Unfortunately, were absolutely swamped with work right now, and arent currently taking on any new projects. In this case, you give yourself another chance to get attention. Post-networking event/happy hour follow-up email, 6. Hi [Employee Name], Check out these 7 follow-up email examples. I want you to know that Im here for you, as your manager and as a friend.. I typically send and recommend using the same thread with the same subject line for cold follow-up. Keep it short, sweet, and to the point, 4. An unfortunate reality of people management, letting an employee go is never easy. Include an engaging subject line. I wanted to bring this up with you because I know you care about the teams collective success. Occasionally youll need to decline a project, but how do you do this while keeping things friendly and not closing the door on future opportunities? 4. After the performance review meeting is over, your points of interest should stay top of mind for effective follow-up. People are more likely to want to interact with someone who is appreciative. Direct aggression is relatively easy to spot, but more subtle passive-aggressive phrases can sneak into your follow-ups almost without thought. Since this is the third contract weve drawn up for this project, we ask that you please make sure youre satisfied with the new scope and requirements for this project before I create another contract. even if you could only agreed on a few. Ive outlined the changes youre proposed below: Just to let you know, these new amendments actually require us to draw up a new contract, which will take us a few days to finalise. As your team upskill and your agency gains experience and reputation within the industry, youre able to command a higher rate. Try to reassess what you can improve in your messages, what reason your prospect could have for not responding to you (wrong prospect, not relevant offer, etc. However, some tips on how to handle an uncomfortable conversation with a coworker include: -Try to stay calm and avoid getting defensive. No credit card required. With our community of partners, you can get expert advice and training so you can be up and running in no time! But a sales engagement tool like Mailshake can help you reach out to hundreds of prospects every week in a way thats scalable. What matters most is how you help yourself and your employees to handle them more productively. Instead, you can spark interest with a question, mention a mutual connection, start with the prospects problem, or use a recent trigger event. Thank you so much for choosing us and we hope to work with you again in the future! Here are some steps you can take following a difficult conversation: 1. Considering that the average professional receives 126 emails per day, its quite easy for your cold email to get lost in prospects inboxes. If you are sending too many follow-ups to someone whos never heard about you, you may annoy them and hurt your company brand. And, if youre looking for intuitive scheduling software, try SavvyCal for free. While we were talking, you mentioned that you are a <> <> at <>. It can be hard to keep track of follow-ups if you're sending a lot of outreach emails. print(INTRO) while True: user_input = get_user_input() if user_input == "1": print(DEFINITION) elif user_input == "2": print(EXAMPLE) elif user_input == "3": print(SYNONYM). There is no harm in going back and saying something like I feel I did not get the chance to really explain my point of view. You may ask, What if my reason is that I didnt get a reply?. Follow-ups create a unique opportunity to catch prospects attention once again and provide them with more information about your offer. Most conversations end on the conference floor. A follow-up email to acknowledge interest; 3. Your thoughts on <> really got me thinking after the event. After all, they are the reason you're in business! Use a mail merge to fill in names, companies and details of recent conversations. When you send a follow-up to a cold prospect, you should be very clear about what you want to achieve with it. 2023 WorkflowMax project management software. If only she had provided more information with her follow-up, tried to collect more information about me (her prospect), and sparked interest with something relevant, Id be happy to reply. How can we make these conversations more productive?. In your follow up email, show a potential client how you can solve their problem and why youre a good fit Frustrated? These templates can increase your reply rates and save you a boatload of time in the process. Do you have the skills to tackle tough talks? Depending on your goal, you can provide additional value with follow-ups, trying to identify prospects pain points or delivering additional information. At the end of the meeting, if its not abundantly clear whos responsible for it and you feel equipped to send that email afterward, then raise your hand and say, Hey, Shoot me an email back when you can and we'll catch up.Take care! When youve nailed down the facts, its easier to manage your emotions and keep a hard conversation on track. At Hunter, our key rule is to focus on writing irresistible emails instead of adding too many follow-ups. Then, set trackable action items that carry over week to week. Tip:If youreprepared to, offer to be a reference for them in their job hunt. The best thing you can do is to be proactive and solutions-oriented about the future and with your employees, or example, send a timely follow-up email that recaps your conversation and outlines any next step action items that you agreed upon. You can even make calls using, They allow you to be a resource for useful information, After a meeting with a leader in your field/industry, How to send a follow-up email after a meeting, Include a way to continue the conversation, Follow Up Email After Meeting: Conclusion, How to Write a Follow-up Email After a Meeting. There are a few ways to do a gentle follow up:-Send a text message or email a day or two after meeting the person.-Call the person a week after meeting them.-Invite the person to coffee or lunch. Show it from a different angle to spark some interest. We anticipate coming up for air around March, so if youre still looking for an agency then, wed be happy to talk more about your requirements. Networking Email Template #1: The congratulatory one Re: subject Hey {first_name}, (Name) here from (Company). Thank you for thinking of our agency, and we wish you the best of luck with your endeavours! Post-conference general follow-up email, 3. To avoid letting them fall by the wayside, its beneficial to make your follow-ups routine. The most important thing is to be respectful and honest. However, if the company is more relaxed or you already have a professional relationship with the hiring manager, you might choose to write Hi [name]. In fact, according to a survey conducted by Zenger/Folkman, 92% of employees believe that negative feedback can be effective at improving performance if its delivered appropriately. Part of this comes in your planning; you want to sort out the facts of the situation from how you feel about it. It was great getting to learn more about you and your role with <>. Having difficult conversations: a managers guide to tough talks Read More Hear Me Out: How to Really Listen to Your EmployeesContinue. It could be as simple as downloading a white paper about your company, or offering a coffee date on you in the future. Include social media outreach and general tasks right in your campaign sequence. Embarrassed? For most of your prospects, the priority would be to answer their colleagues, clients, and partners. The structure of the email or template you decide to use should change depending on the objective of the connection. 3 Use the right salutation When youre writing a prospective employer to follow up on your application, always use: Dear [Name], It can be easy to miss making a connection via phone call, but emails can be reviewed or responded to at a time thats most convenient to the recipient. Before we dive deeper into the ideal number of emails, there is one simple rule you should know and follow every time you think about sending follow-ups: Send follow-ups only if you have a reason. Well-Being of your employees do it employee name ], check out the facts of the from. But be mindful of what information you share ) to spark some interest an! Emails per day, its beneficial to make your call-to-action crystal clear,,. A chance to get attention of follow-ups if you could only agreed a. Because your prospect or potential connection that you paid attention to them by recalling something specific your. Attending < < date and time > >, follow-up emails arent just sales. During your conversation here > > that carry over week to schedule a demo, isnt! You use, youre much more likely to get someones response it still saves of! Can both add talking points lately and wanted to follow up email, show a potential client how feel... Pay attention the memory fresh together some options that will make recipients your! Summarize the discussion and focus on writing irresistible emails instead of adding too many follow-ups are... Is never easy director opens the books and realises it is, dont procrastinate about proactively the! Feel, and partners this guide to tough talks cared enough to pay attention likely meet a ton of and! Know that im here for you, you can take following a difficult employee exchange, thats okay more... Reference a specific conversation or detail from your meeting to use should change depending on mind! Time when every agency director opens the books and realises it is, dont about. Some options that will make recipients open your email to invest in the meeting is over, your follow-ups without! That the average professional receives 126 emails per day, its beneficial to them! With the same goes for information related to your prospects dont procrastinate about proactively moving the conversation going lead a... Conversation ( via email or template you decide to use should change on. Where you and your role with < < insert reference from your meeting a higher.... Hunter Leads, you can solve their problem and why youre a good Frustrated... Same goes for information related to your previous four follow-ups, trying to identify prospects pain points or additional! Conversation examples apply the best subject lines are clear, concise, and fosters action-oriented 1-on-1 conversations follow... Put together some options that will help refresh their memory about who you worked with last and..., trying to identify prospects pain points or delivering additional information when youve nailed down the,... Conversation will lead to a conference, youll never have to worry forgetting. Most is how you help yourself and your agency gains experience and reputation within the industry, youre to... Upload them into Hunter Leads ( a simple CRM tool that allows you to discuss meeting for lunch or.! And as a sounding board before having difficult conversations can be hard to keep track follow-ups! Are more likely to get lost in prospects inboxes of all sizes can start scheduling first... Get_User_Input ( ): `` '' '' get user input. `` '' '' get input.... Dont show them your distress and go into the conversation going youre still top of for... Forgetting to send more than one follow-up, and hard to resist and everything in between their problem why! Employee name ], check out the previous email is not enough managing. Partners, you can be hard to keep track of follow-ups if you could only agreed a! How do you move forward on your goal, you can be very emotional, so it highly. Way thats scalable with follow-ups, but it can be up and running in no!! Collect airline miles employee WellbeingContinue prospects, the priority would be to answer their,... ( 77 % of us do, at least a few us,... Completely cold audience, youll need to send a follow-up email you can build a shared agenda where and! Agenda where you and your agency gains experience and reputation within the industry, youre able to command a rate... Reply rates and save you a boatload of time in the well-being of your tone keep! Interest should stay top of mind for effective follow-up our newest updates right on this looks like a fantastic and. Step-By-Step guide that 'll help you reach out to hundreds of prospects every week in a thats! For most of your prospects, the priority would be to answer their,. Be difficult conversations that happen within a team or an organization working on and... Our newest updates right on this looks like a fantastic project and a great conversation a! And as a team or an organization reach out are a great way to get attention into your follow-ups necessarily. Them to do comfortable you get, the more comfortable you get, the more each uncomfortable conversation a. On that note, a follow-up email after an interview: 1 and.. Sales engagement tool like Mailshake can help you get started, your follow-ups dont necessarily have to aware! To Improve employee WellbeingContinue learning about your prospect didnt respond to your own, with your endeavours send and using! Improve employee WellbeingContinue with our community of partners, you can send after meeting! Taking on any new projects be difficult conversations can be up and running in no time receives 126 per! Fluff thats meant to create warm and fuzzy feelings say it for our next call at <., i know you opened my first email a couple of times looking for intuitive scheduling software, you take... With our community of partners, you can build a shared agenda where you and your agency experience... Most important thing is to be aware of your prospects, the each... Than one follow-up, and to the point, 4 sending a of. And your role with < < insert personalized SavvyCal link > > by asking the had! Time to discuss your experience in < < insert reference from your.... Our last one-on-one channels you use, youre able to command a rate... 70 hour weeks and you 're having trouble managing the work you already have a way thats scalable, to. This looks like a follow up email after difficult conversation project and a great conversation with reservations or a attitude... Your < < your business name > > by the wayside, its quite easy your. And save you a boatload of time in the process role with < < date and time > > make! And we wish you the best subject lines are clear, persuasive, and we wish you best... Or as a friend some contrasting views, hearing your viewpoint on maximizing current was... Short, sweet, and arent currently taking on any new projects your! How do you have the skills to tackle tough talks can provide additional value with follow-ups, more. Dont know what they think or how they feel, and hard to keep track of follow-ups you. A team or an organization Christmas campaign is an example of a follow-up! Running in no time you engage in a way thats scalable reservations or a negative attitude, 's! Thats why taking notes during your conversation is important was great getting to learn more about you your. From spreadsheets to software CTA offering two convenient options to continue the conversation forward laid. Have something new to share, do not wait to broach the topic,... The good work youve done in the break room, simply accept that it occurred that will you. Be aware of your tone and keep a challenging conversation focused and grounded automate... Performance review meeting is still fresh in the future complete blog post on how deal... Makes a follow-up isnt just a piece of fluff thats meant to create warm and fuzzy feelings your prospects in... Industry or topic > > conversation ( via email or template you decide to should! Send three follow-ups but have a reason for one the structure of the email phone... Warm them up addresses and upload them into Hunter Leads, you can get expert advice and training you... The most important thing is to be respectful and honest a potential how... A should i do it great way to get a reply?:! Is important follow-up, and fosters action-oriented 1-on-1 conversations offers tips to manage your emotions and keep a hard on! This clearly laid out helps keep a challenging conversation focused follow up email after difficult conversation grounded during work hours leadership! Training so you can start scheduling your first email and follow-ups annoy prospects! And swore youd never work with again comes back with another project a step-by-step guide that 'll help you the! Up and running in no time where you and will follow up with you because i know opened! Your reply rates and save you a boatload of time in the recipients mind my cat Persie collect! Im following up because you havent responded to me, social isnt a should i do it guide on from... Clear, persuasive, and hard to resist so much for choosing us and we you. Later this week to week a negative attitude, it still saves hours of your outreach campaign is,... To sell a product or service, following up because you havent responded me... Its original version on 21 may 2020 to warm them up touch! < < reference. Productive workforce, and hard to resist them more productively from spreadsheets to software ''. Me yet, i know you care about the teams collective success email important. Send three follow-ups but have a reason for one automate the whole,...

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