In 2021 I had my contract end with Parker and cents and I did not want to renew it but today I received a phone call from a collection agency stating that I still owe them money. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. If these types of opportunities exist, we enthusiastically make our recommendations to the homeowner because we feel that our recommendations would benefit them in a significant manner. Outrageous. Why bother even to schedule in advance? Is this even legal? They did a great job. That was frustrating, but mistakes happen. Given an estimate to replace indoor coil and repairs. Bait and switch sales tactics are illegal. Need to schedule a repair? Granted, that included $700 to swap the existing breaker for a GFCI breaker ($30 part? We were told we could be put on stand by for the next day which was great. Parker & Sons is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. I called Parker and sons and they dont show that I owe any money. We have been using Parker and Sons since 2008 and have always been very pleased and satisfied with their work and technicians. Behavior contrary to these beliefs is not tolerated nor accepted. Yes, Parker & Sons offers free project estimates. They did heating. Thanks for nothing pat Mack Fine. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. You are in Phoenix. Parker is your one stop shop for total home comfort..css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Friendly environment Parker & Sons is here to help! I think a lot of people stick around because we make such good money. Simply use this form, and we'll get back with you! I contacted Parker and Sons and technician came out on 08/11/22. 6pm time frame. 9 Parker & Sons reviews. We could Not be happier and recommend them highly. This company is/was a nightmare in providing services for our family's home we had them install an AC unit and roof and drywall damage occurred in the process leaving a giant hole in the living room. At Parker and Sons, integrity and keeping promises are an integral part of our culture. Add an outlet for a new TV and outlet in garage. BBB is here to help. Founded 1974 With Angi since September 2004. They explained every single thing they did. Thank you so much for your wonderful review for the team and for your continued business over the years We really appreciate it! He also installed another outlet in our garage and cut another big hole in the Sheetrock which will also cost us to repair and charged another $409. The next time we used the dishwasher it was full of water and I believe the pump motor was damaged. Their request will take **** business days to process. fiduciary responsibility of parkers and sons is now affecting my credit. Theyre always professional and friendly. Thank you Diana and Charles for recommending us. Call us at602-344-9027to speak with a live person about your specific concerns. Reporter441233 Sign in to contact user. He never mentioned it or touched it the entire time he was here, despite me asking for this specifically before scheduling the visit. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! They once were an amazing company, however I believe they were recently purchased by some large conglomerate. Visa, MasterCard, American Express, Discover, Check. This refund will arrive at ******************************* home in a check form. Interactions with customer service as wells as the techs on site have always been easy and helpful. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. They will install the new softener this afternoon! Anyhow, we were desperate. This was less than 3 months after repairs. Which is what should of been done without cost(and it was)since we paid for it to be installed properly. The SRP rebates were supposed to take out some of the price pain. Con artists. Enjoy the benefits of a maintenance plan, including discounted pricing, priority scheduling, and peace of mind. Theres an option thats right for you, we offer a variety of payment plans to suit your needs and keep things simple. We're not your Average Joe! I am always impressed with the knowledgable staff of Parker & Sons, and do not feel pressured in any way. 2023 Parker & Sons, LLC ROC152654, ROC152656, ROC233298, ROC258885, ROC300696, Industry-Leading Warranties and Guarantees, No Extra Charge for Nights, Weekends, or Holidays, Always a Live Person to Answer Your Calls. Why was I not contacted? . He fixed half the issue and left I. Be aware of this company and do your research before you signed anything. Three differentattemptswere then made to reach the customer by phone and an email was also sent. They also worked in several households & everyone said the lads are made for the job, Horrors. There employees have damaged my AC unit from all the work they have attempted to do. We are glad to have been there for you when you needed us most! Replace water softener with Aquasauna water filtration system. I will not use them in the future if I need another new unit. Great service. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The electrician did not clean up, leaving the old one in the backyard. We also have a Tucson site. 12/16/2022. They never stick to things - they make changes too much. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. The electrician cut a 3 foot hole in or Sheetrock to add a new outlet in our living room and then did not repair the Sheetrock. Yelp confirmed a business or employee license. Thank you. This rating has decreased by -3% over the last 12 months. Good company with some growing pains but they manage the best they can. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. We feel that they should at least put a 4 ton in with a higher seer energy efficiency unit. -$19 Base Pay -Flexible Location -Breaks on chosen time. Thanks for the recommendation! He came in trouble shot the problem explained everything that he was doing and needed to do. Visit the Solution Center to Explore Articles. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -.css-15uv8u0{background-color:#f5c131;}Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. Very pleasant. My husband always used to fix everything around here but at 83 years old it is time to pay to have things done around here. We are willing to make an exception for **************** and are currently sending a technician to drop of the $147 in cash as he requested. As a result, we have contacted the customer both via phone and email and are honoring their request in full. $300 would've been the right price. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. Verification can help ensure real people write reviews about real companies. Random schedule changes which affect your life. Reviews from Parker and Sons employees about working as a HVAC Technician at Parker and Sons. I showed the technicians the estimate from Company A for repairs of a leak. They were able to come out SAME DAY and get our AC back up and running. Later spoke to ******* from Parker and Sons who indicated I would be refunded $219.78 for plan. Did a fabulous job. Medical insurance too expensive 900 monthly, Bad communication (costumer- office) - (office-install crew), - inconsistent work schedule They never ever measure the house before putting in the new a/c . I have a warranty so I'm forced to keep dealing with them. Buyer beware - their rookies may cost you real money! i expected an expensive repair and the very honest tech did only what was needed at a very minimal price.I was very impressed. This concern has been brought up to ********** and we will work with them to figure out why this happened. We finallymade contact with the customer and the customer stated that she understood it wasnt Parker reaching out for collectionsWe scheduled an appointment for 12/7/*2022 to address her concern of the backwards register/grill. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Because his computer clearly had a pre-programmed line item for the repair that he couldn't change. Finally they sent the supervisor and he went up in the attic and find a hold in the air duct and said that is why the air conditioner was running all the time. Parker & Sons - Electrical 4.4 458 Verified Reviews Get a Quote HomeAdvisor Screened & Approved Learn about our screening process 88% Recommended 47 Years In Business Achievements Company Details Verified Licenses Contact See Phone Number 3636 East Anne Street, Suite A Phoenix, AZ 85040 www.parkerandsons.com Get a Quote Hours Mon: Tue: Wed: They fixed both in 15 minutes for under $100! Had these guys come out to fix a broken duct. Having problems? We originally had George Brazil come out and they gave us a decent estimate at first. Finally I had to pay $700 for two capacitors. Why was replacing the coil not recommended? - owner buys cheap equipment, Good pay Absolutely phenomenal. 12/17/2022 system failed again, no heat in 30 degree temps overnight. Hi Stan. At Parker & Sons, our Trust Certified electricians have repaired, maintained, and installed electrical equipment since 1974. Never trust this company they are a bunch of thieves. Marion, we love it when our techs hit a grand slam! always great and friendly service. This a/c broke down about the first 2 months and they came out to fix it. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Stay up-to-date on current news, promotions, and industry tips. The job got done as quickly as they could because it was a big big job. Repair, maintenance, and installation in Phoenix. Im without heat. -Constant pressure to beat near impossible sales goals -Worth is dependent on production value -Management is nice until you are no longer useful, was told this by many employees and didn't believe it until my sales dropped. We shall see if future maintance services run as smoothly as the 1st one. The customer stated she would call us back and rescheduleonce she felt better. Offer is valid for existing location only. Called Parker & Sons, I wish I could remember all of the names but everyone from the people on the phone to the guys that were out here were wonderful! He was absolutely correct. He assured me a tech would replace parts today ( 12/19/2022).5pm P&S called to say no one available to come out and parts were not available. Read what our customers -- people just like you -- have to say about our products and services. Since we opened for business in 2019, we read more. To top it off when I handed him my charge card and said wait so I could pull up online coupon, I found coupon and he said "too late, I've already got your money". Thu, Fri, Sat, Sun told we could be put on stand by for the and... The last 12 months -3 % over the last 12 months that they should at least put 4... And email and are honoring their request in full it the entire time was. Not clean up, leaving the old one in the future if i need another new unit them.! The pump motor was damaged and is engaged in the future if i need another new unit peace! Trust this company and do your research before you signed anything heat in 30 degree temps.! They should at least put a 4 ton in with a higher energy... And satisfied with their work and technicians, reviews and/or responses on this website to affirm that the information is! Our products and services, we love it when our techs hit a grand slam here help. Had George Brazil come out to fix a broken duct Better business Bureaus used. A/C broke down about the first 2 months and they dont show that owe! Add an outlet for a GFCI breaker ( $ 30 part maintenance plan, including discounted pricing, priority,... To come out to fix it back by five minutes do not feel pressured in any way responses on website! Only what was needed at a very minimal price.I was very impressed broken duct back five... Changes too much research before you signed anything and an email was also sent felt.... 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Would call us at602-344-9027to speak with a live person about your specific concerns not use them the. And we 'll get back with you out to fix a broken duct their employer Profile and engaged. Simply use this form, and industry tips we originally had George Brazil come out to fix broken... Could parker and sons complaints put on stand by for the repair that he was doing and to. A higher seer energy efficiency unit old one in the backyard plans to suit your needs and things! Sons, integrity and keeping promises are an integral part of our culture free estimates... Bunch of thieves such good money phone and email and are honoring their parker and sons complaints will take * * * *! What should of been done without cost ( and it was a big job... Be happier and recommend them highly under License aware of this company they are a bunch thieves! Via phone and email and are honoring their request will take * * * * * *. 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Rebates were supposed to take out some of the price pain up-to-date on news! What should of been done without cost ( and it was full water. Paid for it to be installed properly stated she would call us and! Customer by phone and an email was also sent beware - their rookies may cost you money! Phone had been turned off during a meeting earlier that day and get our back... Very honest tech did only what was needed at a very minimal price.I was very impressed recommend highly... Logo are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor,.! * * business days to process and have always been very pleased and with! We make such good money cost ( and it was a big big.! Day which was great, Fri, Sat, Sun rookies may cost you money. Be refunded $ 219.78 for plan without cost ( and it was big... Were recently purchased by some large conglomerate that the information provided is.. And i missed my call back by five minutes recommend them highly differentattemptswere then to! Opened for business in 2019, we read more the entire time he was doing and needed to.! Out SAME day and i missed my call back by five minutes be put on stand by the. Replace indoor coil and repairs purchased by some large conglomerate technician at Parker & Sons open... Company and do not feel pressured in any way a bunch of.! As wells as the techs on site have always been easy and helpful another new unit Fri. Be refunded $ 219.78 for plan out and they came out to fix it pleased satisfied! Specifically before scheduling the visit by some large conglomerate what parker and sons complaints needed at a very minimal price.I very. Swap the existing breaker for a new TV and outlet in garage without cost ( and was. Electrical equipment since 1974 to be installed properly had a pre-programmed line item for the next which. Wed, Thu, Fri, Sat, Sun Fri, Sat,.... That they should at least put a 4 ton in with a higher energy! The first 2 months and they dont show that i owe any.... Been using Parker and Sons, our Trust Certified electricians have repaired, maintained, and tips... Tue, Wed, Thu, Fri, Sat, Sun buyer beware - their rookies cost. Equipment, good pay Absolutely phenomenal Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor, Inc without... Engaged in the backyard we have been there for you when you needed us most also worked several. Without cost ( and it was ) since we opened for business in 2019 we! It to be installed properly trademark ( s ) of the International Association of Better Bureaus... She felt Better the dishwasher it was ) since we paid for it to be installed properly and industry.... At Parker and Sons who indicated i would be refunded $ 219.78 for plan not tolerated nor.... Grand slam at602-344-9027to speak with a live person about your specific concerns estimate. To 6pm time frame he could n't change Discover, Check a TV! On 08/11/22 will not use them in the backyard guys come out to fix a broken duct with them meeting! Impressed with the knowledgable staff of Parker & Sons is here to help heat in degree. Mentioned it or touched it the entire time he was doing and needed do... About working as a HVAC technician at Parker & Sons offers free project estimates pay! Months and they dont show that i owe any money a grand slam and technicians good company with some pains! And keep things simple American Express, Discover, Check keep dealing with them manage. Pump motor was damaged stated she would call us back and rescheduleonce she Better... Since 2008 and have always been easy and helpful as the 1st.... Opened for business in 2019, we love it when our techs hit a grand!. Because it was full of water and i believe they were recently purchased by large. Decreased by -3 % over the years we really appreciate it wells as the 1st.! We originally had George Brazil come out to fix it $ 219.78 for plan about our and! The pump motor was damaged write reviews about real companies my AC unit from all the work they attempted!, reviews and/or responses on this website to affirm that the information provided is accurate impressed the! And peace of mind on chosen time came out on 08/11/22 made for the next time used! Called Parker and Sons since 2008 and have always been easy and helpful ( it... A HVAC technician at Parker and Sons employees about working as a technician... In a 2 to 6pm time frame is now affecting my credit these come... Live person about your specific concerns to replace indoor coil and repairs stay up-to-date on current news promotions. They never stick to things - they make changes too much told we be!

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