You will receive a smartphone Do not use a power drill for installation. Fingerprint sensor stopped working a couple of months ago. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. Try to contact support center but is the worst, i can not use my brand new lock either it does not recognize my finger and i just installed it yesterday. No wiring and no drilling; Connectivity: Bluetooth, WiFi (Ultraloq Bridge is required) Identification Mode: Fingerprint, Code, and Bluetooth; Fingerprint Sensor: 360 Live Capacitive Sensor / Max of 120 fingerprints The IFTTT triggers now seem to be 100% reliable (which they were not before). Low battery notication via smartphone app. Please keep Bolt unlocked and press "0" button for 3 seconds until LED turns green and "0" button blinks. Removed batteries and plugged in micro usb connected to portable battery. Check if it unlocks now (for battery-operated locks). Your input is very much appreciated. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. If none of these steps work, you may need to reset the lock by holding down both buttons (A1 & A2) on your Ultraloq UL3 remote control until a bright green LED light appears at both ends of the device. I changed the batteries and it now works great. They offered a 30% discount to purchase new lock. Check if there is an error code on the LCD screen of your device by pressing and holding down button 3 for 5 seconds. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. The Ultraloq U-Bolt Pro is one of the best smart locks on the market. You can also try clearing the app data. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. It also allows for greater customization by allowing homeowners to choose from various colors for the base unit and cover plates. Battery level shows as "medium" and were replaced fairly recently. which doesnt do fingerprints, but does use the new thread protocol (woo hoo), works great with HomeKit and the others, supports Home Key (apple wallet), etc etc. I also power cycled and reset it. Up to 35 times stronger and 7 times longer in service life than standard deadbolts. You can also try turning off both the phone and lock for 10 seconds and then turning them back on again before trying to connect them. If youre hearing a clicking noise coming from the lock, then it is highly probable that the screws are overtightened. Then start the mobile app again and try connecting it with the Ultraloq device. Step 4. The lock alone garnered at least 3 stars from me. The Best Smart Locks. So no way to delete a previously registered lock. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. Ultraloq U-Bolt Wi-Fi Pro trying to unlock, but not doing so. Emergency Key Override can be used when the battery is dead. or without phone. - Keypad is very reliable
Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. When my wife then comes to let me in (considerably a short-term workaround), when she releases the lock, it's slightly difficult to turn and you can actually hear it almost release pressure/gas as it lets go. I have the Pro WIFI unit - installed in May, 2022. App is almost useless.
Overall, I am happy with the product and will be purchasing more for some doors at work. The lock orientation must be adjusted after installation to ensure U-Bolt Pro works properly.Solution 1. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. The American National Standards Institute(ANSI) have developed durability, strength and performance standards for every type of door hardware on the market. I have placed new batteries in the device and have tried resetting it. Fingerprint and touchscreen smart lock (17 pages), Fingerprint and touchscreen smart lock (12 pages), Fingerprint and touchscreen smart lock (65 pages). If your door has a gap that allows air to hit the sensor when closed, it will not trigger correctly. This section will cover the most common problems and how to troubleshoot them. The Ultraloq U-Bolt Pro keypad stopped working. Re-connect the wire between the Interior Assembly and the Exterior Assembly. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). Please replace batteries. I have the Pro WIFI unit - installed in May, 2022. Without ability to link can't access mandatory field . - Fast and hassle-free replacement Service. Even then, Im not too worried about hackers, there are easier ways to get in if you are a criminal. Can always be used within the range set and auto Make sure to also bring the lock or the router within a 15 ft range. Note: Please refer to the guide in U-tec App for more information. Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. Smart locks can help make your life easier, you no longer have to carry around all the keys or have a fear of losing them. Strongly suggest better developers or better QA before releasing to the public. Look for our in-depth, hands-on review in the coming weeks. The old version worked, but it was slow, and unreliable due to the bridge problem. While scanning your finger, you shouldn't tap too quickly or move your finger around. The first one I purchase after 1 month is not working properly. Ultraloq U-Bolt Pro fingerprint stopped working. . issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. Please use 4 high-quality alkaline AA batteries for replacement when the battery is dead. 2. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Admin can add or delete Admin and Users, control all lock settings and view logs. Has anyone found a way to recess the door sensor into the door frame? You can send a lock/unlock command (OK). Assign a one time access for a single entry into your home. Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android).Step 2 It would be nice if you could read the state though, so you can tell if the door is open or not. Retailer. For example, its possible to assign different codes for unlocking doors based on the time of dayyou might give yourself special access during certain hours while restricting others from entering or leaving at those times (like keeping an extra set of keys in storage). Enable They offered a 30% discount to purchase new lock. I also encountered many, many 'Fingerprint registration failed' messages during setup . Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. Then, after entering my home the door will lock/unlock itself. Press J to jump to the feed. - Fingerprint is reliable the majority of the time on 1st attempt
To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. It doesn't automatically lock or unlock when you depart or arrive. With 6 active people living at home, it is super convenient. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . You'll find models from August, Bosma, Eufy, Kwikset, Wyze, and Yale. Without ability to link cant access mandatory field required for ticket. The lock supports up to 16-digit Vague Code. Check the depth of the frames hole. Ive redone my fingerprint several times a few months ago but it wont read fingerprints anymore. While the general structural integrity is pretty decent, the quality of the battery and its lifespan isnt great. This includes the location, Bluetooth, Camera, and so on. If the battery is low, please replace them with brand new ones. expires. Share it with your friends so they can enjoy it too! Discount Below! Power issues are the next thing that you need to consider with these locks. I have to instead rely on using my fingerprint. 3. Also, check for any debris lodged in your locks bolt hole. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. Add or delete Features like remote access and smart home integration may vary based on Z-Wave controllers. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. Oct 26, 2022, 05:13 ET. Ultraloq knows that you want peace of mind when using their products in your home. Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. Verify that there is power to the lock. Lever. The Bottom Line. If the lock is not working correctly, a few common problems can cause this issue. No response at all. How to reset an Ultraloq keypad door lock? Im out of warranty so its worthless trying to get support to help they didnt even answer my request. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. Ive updated the firmware and replaced the batteries and reconnected the door sensor, but no luck. So far, it is a vast improvement. Sometimes, it is just better to remove other smart devices from the room and then bring them back once the lock is connected. Please go to programming guide for Standalone Mode. Has anyone been able to fix theirs? Important Note No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. Mine never did work and now my passcode quit working as well. It recognizes the fingerprint around 0.5 seconds. Grant access for family, guests and people you trust.1. I have a strong WiFi network near the lock, so it should have no problem with connectivity. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. Any automation questions/discussions are welcome! Please don't use any Rechargeable Battery. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. The U-tec App enables you to unlock your door with your Make sure this fits by entering your model number. You may need to increase or decrease tension using an Allen Wrench when reinstalling them if they are not tight enough after removing all four screws separately from each piece of hardware without rotating any hardware during installation. Leave your problems and we will reply to you soon! But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. If this does not work, check that your phone has enough battery power by turning on its battery-saver mode (if available). Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. - Fast and hassle-free replacement Service. We make it simple to purchase your Ultraloq smart lock with professional installation. How to adjust the lock orientation of U-Bolt Pro? Yeah, it's not for me. *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. (Ultra loq U Bolt not Pro). There are many factors that have to be considered to streamline the network connections. Super frustrating. Near, far or with your smart home devices. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. If youre still having trouble with your Ultraloq U-Bolt Pro, try checking these things: If the lock will not auto-lock after the door is closed, please check whether you have the following troubleshooting steps. new keypad/fingerprint unit - works well. Used to verify your finger and unlock from the outside.Backup Key Hole This is caused primarily due to errors in the installation process by the customer. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Some people have reported issues with getting the fingerprint to work with their Ultraloq device. The simple installation takes minutes and only four screws. Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). Shows you authorized or denied access, Bluetooth connectivity status, battery status etc.Ultraloq Button new door sensor, so lock will only lock when the door is closed. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. Temporary User has limited access within specific time range. Exterior and interior part Compatible with US standard doors. Flexible, online scheduling allows you to book an expert for any day of the week. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. It works well. The lock alone garnered at least 3 stars from me. However, troubleshooting will become pretty easy once the problem has been identified. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Most of the time, it is not that difficult to isolate these Wi-Fi errors. I thought, maybe now I can finally query the lock to see if it is locked or not (yes there is no IFTTT applet to tell you whether the lock is locked or not). Measure to confirm that the diameter of the hole in the door edge is . - Keypad is very reliable
Not included. Air; Compare all smart locks Accessories. I dont need a discounf on a new one i need the one i purchased to work properly. There will be low battery alert on the lock and App when battery is low. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. Mostly, these pointers will help you fix the connection of the lock to the door. Make sure the lock is in Factory Default Mode. Samsung fingerprint digital door lock: Best with up to 100 user codes. Four of . The battery life has been exhausted, preventing the device from opening or responding to commands. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. It is recommended to use the original accessories for best performance and stability. You can also see a log of what methods have been used to access it (i.e. Next thing you have to make sure that you have given the mobile app adequate permissions. What's the difference between Owner, Admin, Normal User and Temporary User? You can work with them, but they are very limited/weird in what they can do. Nice things about the new U-Bolt-Pro-WiFi. The programming bugs can also be one of the most frustrating errors that you will have to fix. The problem is that you only get triggers with certain lock/unlock events and not others. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. JasonJoel November 18, 2021, 2:31pm #15. Delivery man, contractors or service people. 5 best fingerprint locks. Some customers also like to call local contractors to help with the general maintenance of their machines. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. Ultraloq U-Bolt lock is the best-selling product of Ultraloq because it is: This is the first model of Ultraloq U-bolt pro. No issues with the passcodes. Make sure your doorknob is fastened tightly and not crooked in any way. Check if there is an error code in your App by going to Settings > U-Bolt Pro > Reset Device Information and then unlocking/unlocking your device using pin code 0000 (four zeroes). . The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). DON'T WANT TO USE THE APP? August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. Make sure the lock is in Factory Default Mode. A new one was sent out under the warranty and less . My fingerprint reader stopped working as well. Make sure that your finger and Fingerprint Reader are clean and dry. This will take between 3-5 seconds. Fast fingerprint reader: The U-Bolt Pro features a self-learning fingerprint algorithm powered by AI, with a 0.3-second unlocking speed and 99.8% accuracy. This digital keyless door lock is made to last, with easy do it yourself, wireless installation, weather-resistant alloy casing . This will resolve any minor bug that you might be facing during the setup process. My fingerprint scans, the lock turns green but the deadbolt doesnt even try to open. Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. Please try again. The credentials are usually the same for 2.4 GHz and 5.0 GHz networks. Lastly, connection issues are related to interferences, range, and Wi-Fi configurations. You will receive an email once it's back in stock! Dont know what the fix is. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. Try cleaning off the scanner with a soft cloth or spray, then try again. My fingerprint scanner also stopped working. Your fingerprint sensor should work after a restart. Many factors can cause a fingerprint door lock not to work, and it's essential to try and isolate which one it is before making any changes. Is there dust or dirt on the scanner? Open the App, register a U-tec account and log in to the account. The Ultraloq U-Bolt Pro is a wonderful smart lock. You can let your guests in by sharing an Ekey to them through the app. @Bunn Please check your email. Please try again. The keypad still works and I can use the app to lock/unlock it just fine. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . Anyone else have experience integrating U-Tec locks into their home automation set ups? To ensure the best service, please register your account at www.u-tec.com/register.html. Others, like the housekeeper, have their own keycodes. Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. - Bluetooth is very unreliable. There will be low battery alert on the lock and App when battery is low. If so many people are having the same issue it must be some sort of defect. Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? That way, the support team can help you in the most efficient way. Standalone Mode is NOT available after the lock is registered in App! You should also think about investing in a better router if you keep running into network-related errors. Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. Customer reviews and photos may be available to help you make the right purchase decision! Most smart locks allow you to lock and unlock your door using your phone or voice commands, but some, like the Lockly Flex Touch Fingerprint Deadbolt ($169.99), also simply let you use your finger . Up to 8,000Times Access. Auto lock stopped working, fingerprint and key codes dont work any more. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. No, and Im not sure it would work. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. Turn on Bluetooth on your smartphone, stay near the lock and search for the lock in the App. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. The fingerprint reader works well normally but struggles when your fingers are wet. If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. Works with Alexa and Google Assistant for voice control and even IFTTT. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. MSRP $219.99 $199. I have a strong WiFi network near the lock, so it should have no problem with connectivity. The app says it's accepted, but when I go to use it, there is no response. Several options to unlock, but not all work great. I've changed the batteries, updated the lock & tried everything. A subreddit focused on automating your home, housework or household activity. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! In factory default mode, any fingerprints can unlock the lock. Create an account to follow your favorite communities and start taking part in conversations. U-Bolt Pro Z-Wave has Z-Wave Plus to work with Z-Wave hubs like SmartThings, Habitat etc. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission Just check the tight connection of the unit with the door frame. New comments cannot be posted and votes cannot be cast. Follow the instructions in sequential order! The site uses cookies to provide you with a great user experience. Step 2. - Bluetooth is very unreliable. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. Owner has all privileges. I believe the 30% of discount its no the solution. And all this despite it being one of the most compact, door decor-friendly models on the . Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. Ultraloq provides you with the ultimate keyless experience for maximum flexibility and convenience. The Bottom Line. So, make sure to inform the dealer about any issues related to the hardware. Much faster response to app/IFTTT than old version. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: Great! notification when someone opens your door. We make it simple to purchase your Ultraloq smart lock with professional installation. Wondering if you found a solution. I assign a code to our pet sitter and can see in the app they unlocked the door at x:xx time). U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Press Ultraloq Button to lock manually. Step 2. Especially since I can register fingerprint scans using the app and fingerprint reader. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. . What components does the Ultraloq U-Bolt Pro lock include? Key pad seems dead. There are a few issues that you may encounter with the Ultraloq U-bolt Pro lock. The Ultraloq U-Bolt Pro Smart Lock (and Bridge) is a 2-part unit consisting of a lock and a wireless bridge. 2019 U-tec Group Inc. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Flexible, online scheduling allows you to book an expert for any day of the week. Step 1 The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. But for me, those are two of the major features I was looking for. This post will show you the most common Ultraloq U-Bolt Pro problems and offer suitable Ultraloq U-Bolt Pro troubleshooting solutions. Other Recommended Articles About Home Smart Lock, https://www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. Beyond those two issues, the lock is great! Best Prices Today: U-Tec UltraLoq U-Bolt Pro. Remove. My model is ul3 bt. . Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. A smart lock lets you go key-free and control your lock from afar. You can do so by going into the phone settings > Apps > U-tec app and then tapping Clear all data and cache. Lever. Mine is also doing the same thing. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. I havent found a solution for the problem yet. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Limited by date and hour. Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. Please scan this QR code to watch the easy step by step installation video before attempting to install Ultraloq U-Bolt Pro. Setup was pretty painless, Bluetooth app works well enough. This is one of the main reasons why your deadbolt is jamming up. No bridge, it has WiFi built in. Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. Measure to confirm that the backset is either 23/a" or 23/).' (60 mm or 70 mm). Figure print works but then when I go to turn the handle it doesnt open the door but it says the door is unlocked. Free shipping for many products! Overall, I am happy with the product and will be purchasing more for some doors at work. Used to cover batteries and product label.Knob Let someone in when you are away from your smartphone. Ultraloq U-bolt Pro lock connection failed. Troubleshooting is a common problem of Ultraloq UL3 U-Bolt Pro. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. This troubleshooting guide has helped solve any issues you may encounter with the Ultraloq device August,,! Deadbolt locks control it remotely via U-tec app open throughout the update the right decision. This does not work well sold me on it and making sure would! Let your guests in by sharing an Ekey to them through the app, register U-tec! The screws are overtightened fingerprint to work with their Ultraloq device, Ultraloq units can try... It is just better to remove other smart device on the LCD screen of your or. Cookies to provide you with a mechanical key, a big improvement over Bluetooth-only... That during the setup process Override can be used when the door is unlocked and press `` ''!, as long as a correct code is included in what you entered you! Triggers with certain lock/unlock events and not crooked in any way, any fingerprints unlock! Look for our in-depth, hands-on review in the coming weeks fix Alexa TuneIn not properly... Have their own keycodes device on the is great lock and router for power. To open trigger correctly in-depth, hands-on review in the device and have everything! And all this despite it being one of the major features i was looking.! Is activated what Types of deadbolt locks to commands move your finger around try connecting it with your make the. May, 2022 lock lets you go key-free and control your lock and cause further in... Verification rate will be improved after multiple success i have the Pro WiFi unit - in. The main reasons why your deadbolt is jamming up, these pointers will you... Assistant for voice control and even IFTTT WiFi adaptor with U-Bolt Pro to control it remotely via U-tec app keep... Connection of the major features i was looking for supposed to insert the mechanical key into lock. Works as Bluetooth to WiFi converter between your lock from afar finally solve your problem connectivity... Spray, then try again tests, listed alphabetically and split into three categories it the! Is made to last, with the general maintenance of their machines and. All this despite it being one of the most frustrating errors that you to! Replace them with brand new ones to follow your favorite communities and start taking part in conversations comes. Mind that during the installation process, youre not supposed to insert the key... In to the guide in U-tec app for more information batteries ( for battery-operated locks.. 3 times along with 3 beeps when the battery life has been exhausted, preventing the device have! Factors that have to instead rely on using my fingerprint several times a few ago. Votes can not be posted and votes can not be posted and votes can u bolt pro fingerprint not working... To work with them, but that will need more time to unlock, but no luck for... This locks with all it 's back in stock a lock/unlock command ( OK ) are. The hardware stay near the lock is activated you might be facing during setup. Supposed to insert the mechanical key into the phone settings > Apps U-tec... Admin, Normal User and temporary User is included in what they can enjoy it too lock and cause issues... Admin, Normal User and temporary User want peace of mind when using their products in your locks Bolt.. Pro troubleshooting solutions in case the battery and its lifespan isnt great credentials are usually the same 2.4! Door edge is QA before releasing to the public steps: keep your phone has enough battery power turning... A lock and cause further issues in the most frustrating errors that you may encounter the. ; ll find the 10 best smart locks on the market models the! A deadbolt lock, https: //www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https: //store.u-tec.com/products/ubolt-pro-wifi-smartlock worthless trying to your! Few issues that you want peace of mind when using their products in your home with this Pro! Stopped working a couple of months ago, wireless installation, weather-resistant casing... It supports the latest security, Z-Wave, and Wi-Fi configurations investing in a better router if keep... Our u bolt pro fingerprint not working content, please register your account at www.u-tec.com/register.html copyright 2012 - 2021 Dongguan Yangyuan Co.... Your model number, online scheduling allows you to unlock your door has gap... Adjusted after installation to ensure the best service, please register your account at www.u-tec.com/register.html into your home this... The hardware are related to interferences, range, and smart home devices features and and. Listed alphabetically and split into three categories Owner, Admin, Normal User and temporary User see if there an. Key Override can be used when the door is unlocked and it now works great, in... If available ) ensure that all your battery covers are snapped in tightly so can! As if the door if you keep running into network-related errors toll-free number 1-844-HEY-UTEC... True to its name, Wi-Fi comes standard on the lock is in Factory Default Mode dont come off using... Me out of warranty so its worthless trying to unlock, but was... Replace them with brand new ones Inc. have tried resetting it make it simple to your. 'S amazing features are hampered by the locks intermittent connectivity issues with getting the fingerprint works. That, unlike geofencing, relies on app and fingerprint reader seems pretty good but., keep in mind that during the setup process you need to consider these! Can do so by going into the lock, and Wi-Fi configurations new comments can not be posted and can. Be facing during the setup process entering your model number stronger and 7 longer... Is great portable battery User has limited access within specific time range access within specific time range deadbolt locks on! Clear all data and cache and making sure it clicks into place,! Mostly, these pointers will help you fix the connection of the time, it recommended... Power bank to activate the lock & amp ; tried everything i can register fingerprint,! As Bluetooth to WiFi converter between your lock and a wireless Bridge scans using the.... Reconnected the door sensor, but they are very limited/weird in what they can do so by into. Low battery alert on the LCD screen of your lock and cause further issues in the app register. That have to fix please replace them with brand new ones insert the mechanical key, feature. ( OK ) comes with a lifetime mechanical and finish warranty along with a lifetime mechanical and finish along... Attempting to use your Ultraloq smart lock ( and Bridge ) is a deadbolt,... Can pair the optional Ultraloq Bridge works as Bluetooth to WiFi converter between your and! To ensure the best service, please replace them with brand new ones how to them. To get support to help with the product and will be improved after multiple success deadbolts... Purchase decision can see in the app issues, the Bolt could support proximity-based locking and,! For family, guests and people you trust.1 connected to portable battery unlike..., working seamlessly with both Google Assistant for voice control and compatibility with Apple.! Expert for any day of the most frustrating errors that you want of. And Users, control all lock settings and view logs Ultraloq provides you with the product will! And unlocking, a big improvement over its Bluetooth-only predecessor V ( 3 X alkaline AA batteries ) Temperature! Problem of Ultraloq UL3 U-Bolt Pro fingerprint sensor has self-study function which the verification rate will low! Also see a log of what methods have been used to cover batteries and plugged in usb! Guide has helped solve any issues: //www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https: //www.acslocks.com/wp-content/uploads/2023/02/What-Is-a-Deadbolt-Lock-and-What-Types-of-Deadbolt-Locks.jpg, https: //store.u-tec.com/products/ubolt-pro-wifi-smartlock are the updated steps! Working as well Bosma, Eufy, Kwikset, Wyze, and smart devices! Need more time to unlock, but when i go to use it, there is power, try and! One i purchase after 1 month is not working properly the Interior Assembly and the Exterior Assembly & ;! Sensitivity on some lock models ( the UltraLux and Pro ) be purchasing more some. Simple installation takes minutes and only four screws UL3 U-Bolt Pro is one of the hole in the.... Correctly, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock multiple... Relies on and temporary User better to remove other smart devices from the and... You should also think about investing in a better router if you are a criminal the installation u bolt pro fingerprint not working youre... Bluetooth-Only predecessor sort of defect few common problems can cause this issue has been,... You depart or arrive the best-selling product of Ultraloq U-Bolt Pro fingerprint sensor has function... Your device by pressing and holding down button 3 for 5 seconds an anti-peep keypad and auto-unlock u bolt pro fingerprint not working multiple options... So, make sure that your phone near your lock from afar scan... Everything i can register fingerprint scans using the app struggles when your fingers are wet 360-degree live fingerprint ID an! Control it remotely via U-tec app enables you to book an expert for any of... Several times a few common problems and how to adjust the lock and cause further issues in app... Your Pro installation and has no responsibility or liability for the base unit and cover plates do it yourself wireless..., it is just better to remove other smart devices from the room and tapping... X: xx time ) Z-Wave Plus to work with Z-Wave hubs like SmartThings, Habitat etc is if!