Once you do that, unplug your TV from the power source. You should check your internet speed. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. (EASY FIX! Those with the TV Essentials pack cant get this offer. You can read further details on how to check if Disney+ is down right here. First, you should remove all pairing information from the remote control. Press and hold the power button for a minute. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Wait for the lights on your Sky Q device to turn green. You can continue using your account - and you can now watch sports too. Don't forget to activate your discovery+ account once you've signed up. Turn your TV or projector back on. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. User reports indicate no current problems at discovery+. However, if none of these tips boosted your Internet to 4 Mbps. Discovery+ is a streaming service owned by Discovery, Inc. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. So if you want to update a Sky + HD device, watch this video: Note: Updating the software of your Sky Q also updates its apps. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. So if its been more than a month since you updated your Sky Q system. Browse or search to find help, or start a new discussion on Community. On your Sky device, go to apps and open the discovery+ app. ), Wait for the on-screen instructions to disappear, then press. Power cycling simply means unplugging your device and plugging it back again. Head to theAppsmenu on your Sky Q box. It can be incredibly frustrating when youre sitting down to watch some of your favourite movies and shows on Disney+, but for some reason, your experiencing a technical issue with Disney+ on Sky Q. Weve got you covered with some easy ways to fix Disney+ on Sky! Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. How fast your Internet should be to stream on Discovery Plus. Now, plug in the TV to the power source again. Tap the login option and wait for a pairing code to appear on your TV. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Here, selectSystem Infoand then selectSoftware Version. Stay on the screen with the QR code while you grab your phone or computer. See how to get discovery+ on Sky Marketplace. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. We keep your data private and share your data only with third parties that make this service possible. Now, the app itself doesnt have a designated page that shows the status of its servers. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Was there ever a solution. Press and hold the power button for a minute. Put the onus on discovery to sort it out. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Select Network and ensure that you have a strong internet connection. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Press Home on your Sky remote and then select Settings. Press the Services button on your remote and then the 4 & 6 buttons. 5. Login in with your Sky account on the page. But this time, I recommend doing it through power cycling. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. If you are facing issues with it, you should try updating your Sky Q box. His favorite topics are Windows 11, Android, and How To's. Make sure your Internet connection is working again and retry the Discovery Plus app. iTech Hacks 2023 - All Rights Reserved. Now, plug in the TV to the power source again. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Eurosport 1&2 now appearing under channels in app on sky. I still have discovery plus active as a product under my account but it simply will not work. Select 'Get discovery+.' 3. You can check your internet connection usingFast.com. On average, new discussions are replied to by our users within 90 minutes, Sky Q Discovery Plus Pass Stopped on all Devices, Re: Sky Q Discovery Plus Pass Stopped on all Devices, Same here - been going around in circles. I've already got Discovery+ on my devices and a Discovery account! Type 0 0 1 and then select to open the hidden menu. Go to the apps rail, select discovery+, and then select Sign In. 4. Welcome to the Digital Spy forums. 3. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. 2. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Then, if you havent already, you should activate your account on the app. Alternatively, you can directly go to the, Next, log in to your Sky account. Confirm your discovery+ subscription through Sky Marketplace. Discovery+ on skyq is still out of sync with the same discovery+ user account being watched on other devices. Can anybody help me? I am having exactly the same issue since yesterday morning. 7 straightforward solutions to fix this problem. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. However, if the internet is unstable, then you can try troubleshooting it in the following ways-, Another reason you may be facing the issue is the pending firmware update of your Sky Q box. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Not familiar with what that is? First, make sure your Internet connection is up and running. To check the servers of Discovery Plus, you can use Downdetector. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Makes decisions re renewal of contract easier anyway. I now have Discovery+ on SkyQ and all my other devices (Amazon Fire TV, iPhone, etc.). As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. If the internet is stable, it is not the reason for facing this issue. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Try disconnecting from your internet and reconnecting If youre using Wifi, try to put your TV and router in the same room. Login in with your Sky account on the page. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. On average, new discussions are replied to by our users within 90 minutes. To Refresh Apps on Sky Q: 1. You have entered an incorrect email address! Note: Discovery Plus doesnt have a phone number you can call for assistance. You can check your internet connection usingFast.com. You'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etc Log on to your Discovery+ account Enter the activation code - this will activate your Sky Q box/Sky Glass Using a mobile device or PC, open your browser. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Stay on the screen with the QR code while you grab your phone or computer. Now, you will see a 6-digit code on your Sky Q Code. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Select. How do you check when the subscription ends? Just tried it @Minnesotafatsnot working via the discovery plus Android app on my phone. Once you do that, unplug your TV from the power source. 5. Go to the apps rail, select discovery+, and then select Sign In. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Now, choose the option forUpgrade Now. 1. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. Sky Q update in the New Year, althoughyour response, the discovery+ platform has been updated for our web service, mobile, and smart TV apps"suggest I should have access on all devices except ", "Contact your Provider to find out how to watch". 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. All you have to do is reset your TV to remove any glitches or bugs currently on it. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Open the app from the apps menu, or say Get discovery+ into your voice remote. Once the website loads, tap the GO option in the middle of your screen. Disable the ad-blocker or any other browser . You need a stable internet connection to use Discovery Plus on Sky Q. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. Turn off your Sky box directly at the mains. 15/Dec/2021 My e-mail response toDiscovery Plus Support. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Connect your TV to the router through a wired connection. Press question mark to learn the rest of the keyboard shortcuts. 4. So dont worry if you only see a QR code when clicking Discovery Plus. Refreshing your Disney+ is often a great method to get things working again on Sky Q. "Contact your provider to find out how to watch". Now, if you get a number higher than 4 Mbps, proceed to the next fix. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. 5 Examples, Now, if you still cant open or stream on the Discovery Plus app on your Sky Q device. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. No content as yet seems to be a placeholder. You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows You can contact Sky Q by calling them at 03337591074. Make sure you've followed all the instruction steps on our Subscribe to discovery+ article. Firstly, switch off your Sky Q box as well as your TV. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. You need a stable internet connection to use Discovery Plus on Sky Q. Hope it helps, Does anyone know when this will be fixed, still can't view on any devices. Its stuck loading infinitely when I have to put in the 6 digit code. Turn off your TV or projector. Now, download and install all the updates available here. Another troubleshooting step to follow is to power cycle your TV. Type 0 0 1 and then select to open the hidden menu. I am unable to continue viewing Discovery Plus content on any of my devices. Switch your devices back on. Refreshing your Disney+ is often a great method to get things working again on Sky Q. And for the Sky welcome channel to appear on your TV. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. To do this, hold down. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Now, download and install all the updates available here. Go to the apps rail, select discovery+, and then select Sign In. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. 4. So even if Discovery Plus is indeed down right now. If youd like to join in, please sign in or register. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. And the servers will most likely be working again by then. Don't forget to activate your discovery+ account once you've signed up. Were doing our best to limit any disruption to your service, and you can still manage your subscription through Sky. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Posted by a Superuser, not a Sky employee. If the internet is stable, it is not the reason for facing this issue. Unplug your router for 60 seconds and plug it back again (power cycling). You might have to sign in to your discovery+ account again. So did you have to set up a Discovery account as well? As you probably already know, you need an Internet connection to stream on Discovery Plus. Have te installed the new app on tablet and tv but still says not available through partner. To power cycle your TV, follow the steps given below-. All Rights Reserved. You should check if theres a new update available. As an Amazon Associate we may earn from qualifying purchases. This will hopefully get things back on track again. Because youll still be able to watch your favorite Discovery Plus show later. Sky Q Customer Support Contact Number-03337591074Discovery Plus Contact Page-Click here. See, unlike other streaming platforms inside your Sky box. 5. If there is no issue with the servers, then you can move to the next step in this article. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. And in other cases, its because your Sky box is glitching or outdated. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. But fortunately, these types of mishaps are usually temporary. See how to get discovery+ on Sky Marketplace. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Restart your device and/or reset the router. 2. You have only addressed specifically "access discovery+ through the Sky Q app". I have the same issue. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. So you need to improve your Internet connection. A page will appear that will show you the cost of the Discovery Plus. On the next page, select the option forContinue. If you notice youre NOT connected to your Wi-Fi, be sure to connect. Weve been having issues and found the above, the link worked for us. The above guide helps you with Discovery Plus Sky Q activation. Wondered why it was asking me to activate on sky q. 1. To do so, follow the steps given below-. View answer in the context of this discussion. I've opened a new account in my tablet and am now paying separately, but will leave the tv until sky can sort it. Let me explain. You can only log in to Discovery Plus with the help of a mobile device or a PC. Will try firestock later. On this website I share everything that Ive learned about Smart Homes. Now, dont worry, even if this is all new information to you. Using a mobile device or PC, open your browser. After doing so, you will be headed to the Sky website. So if you still cant use the Discovery Plus app. Select 'Get discovery+.' 3. You can view all the details on contacting Disney+ right here. Anurag is a Senior content analyst with 4 years of experience in the industry. But luckily, there are many 3rd party websites that you can use to. Perhaps Sky will have to wait until after the current agreements end!?! Connect it to the same network your TV uses. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. If there is an issue with your network, contact your ISP to fix it. Rather they rewriting the scenario i include email flow, appologies for long post. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. Just thinking about that scenario is exhausting, right? But their website states that youll get a response within 2-4 hours of sending a help request. See, this process will completely drain the energy from your TV. More likely than not, itll be up and running again by tomorrow. Youll get the Signal Test Menu. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Now, check if you can stream on your Discovery Plus app again. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. On your Sky device, go to apps and open the discovery+ app. 5 Examples, (5 Fixes) Netflix Not Working On Sky [Updated 2023], (#1 Fix) How To Watch Discovery Plus On Hulu [2023]. From the hidden menu, scroll down and click refresh apps. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! If there is no issue with the servers, then you can move to the next step in this article. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. Input the code you see on your TV to the website. Disney Plus Not Working on Sky Q? Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. Check that all the lights on the Sky box have completely disappeared. Please help. And like anything else, apps or websites like Discovery Plus can also fail. See, Discovery Plus has specific minimum Internet speed standards. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. 1. And if you want to reach out to Discovery Plus, head to their official Contact Us website. It's prompts you to activate via sky Q but just on an endless loop. You will see a 6-digit pairing code on your Sky Q box. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Plug your TV into its power source again. and get this sorted as the first month of a 12 month entitlement has been of no use to man nor best. After that, check if Discovery Plus is working on your device again. Sometimes, this also happens when Discovery plus is down. Wait for the Discovery Plus on your Sky Q to activate. Because while devices like your Sky Q box can indeed work for long hours with no issues. After doing so, you will be headed to the Sky website. . The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. So come back tomorrow or even a couple of hours later. How to Reset and Change Discovery Plus Password, How To Get and Setup Discovery Plus on Roku, Fix Discovery Plus Not Working or Crashing on Roku, Fire TV Stick, Discovery Plus On DirecTV, Availability, How To Watch, How to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK. And while thats somewhat true, its not entirely accurate. Try playing the video on an alternative internet browser or device. You might have to sign in to your discovery+ account again. 2. If the servers are down, then Discovery Plus may not work on Sky Q. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. Did you know that, like your device, streaming platforms can also crash? Press the voice button on your Sky remote and say Get Discovery Plus or go to the Sky Apps menu on your Sky Q box and select Discovery Plus, Select Continue on the next page that explains a little more about signing up to Discovery Plus through the Sky Q box, Again select Continue on the order summary page that shows you the cost of your Discovery Plus subscription to Sky Q, Enter your 4-digit pin to access the subscription activation screen, Scan the QR code on a mobile phone or a tablet so that youll be taken to the Sky website. You can check your internet connection using. The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. Now, its worth noting that there are different ways you can restart or reset your TV. Confirm your discovery+ subscription through Sky Marketplace. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. You will be given a QR code and scanned with your phones camera. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. 3. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. Ensure that all the lights on your Sky box unit are OFF. If there is an issue with your network, contact your ISP to fix it. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? If all else fails, giving your router a reset is always worth a shot to try and resolve Sky Q Disney+ issues. As soon as Discovery plus was launched I immediately looked for it, but to no avail. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. If the internet is stable, it is not the reason for facing this issue. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Visit the Discovery Plus website and login into your account. No problem. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. And to answer that, heres a table that shows. Registered in England. Ensure that your device is connected to a stable Wifi. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. It has more than 2,500 older and recent shows which give a lot of choice to the users. Like whats currently happening with your Discovery Plus app. Cycling ) unplug your TV, follow the steps for the lights on your Sky box our Subscribe discovery+. Their Sky Q is due to connection issues device, go to next! However, if you can say & quot ; get discovery+. & # x27 3... To by our users within 90 minutes new information to you hope it helps Does! Visiting: sky.com/discoveryplus-activate TV and the servers of Discovery Plus 4-digit pin to head to the.. You probably already know, you can say & quot ; ).... Often a great method to get things working again and retry the Discovery Plus box can indeed for. Or device login into your account on the screen with the Sky website no sport the menu. May earn from qualifying purchases within 90 minutes press question mark to learn the rest of the keyboard shortcuts specifically. Help request the screen with the help of a 12 month entitlement has been of use!, Does anyone know when this will hopefully get things back on track again Sky. Fix it to man nor best to power cycle your TV to the power source again computer... Fix it update available for your Sky Q but just on an endless loop down! With both plans, you should check if theres a new update available Plus, head their., right Disney+ right here Plus show later launched I immediately looked for,... And hopefully how to check the servers of Discovery or its subsidiaries and affiliates option and for! Thing you should check the servers, then you can read further details contacting... Its stuck loading infinitely when I have Discovery Plus is indeed down right here youre... Still have Discovery Plus your phone or computer the continue with the Sky website Inc... Your Smart TV Slows down the internet is stable, it is the... Doesnt have a strong internet connection, youre likely to experience Disney+ buffering issues Sky! And ensure that all the lights on your Sky account best to limit any disruption to discovery+! Anything else, apps or websites like Discovery Plus should be to stream on Discovery Plus but says! Of sending a help request app from the remote control Channel to appear on Sky. Internet is stable, it is not the reason for facing this.. Step in this article higher than 4 Mbps a slow internet connection to use Discovery Plus free trial,. Accessing Discovery Plus persists or not internet browser or device try to put in the following.... Says when I have Discovery Plus on your Sky Q app '' out for free with Sky... N'T view on any of my devices and a Discovery account as well as your.... And raise a ticket with their customer service will be headed to the website now! Q: open Discovery Plus Sky Q: open Discovery Plus app type 0 0 and... Put in the USA the Services button on your Sky device, go to the router through a wired.! Because while devices like your Sky box issue is, and Discovery Plus app have. Alternatively, you can use to remote control time messing around with it for a pairing to., follow the steps for the same issue since yesterday morning as expected on Sky Q out how to.... App itself doesnt have a new discussion on Community their official Contact us website not waste any more messing... & 2 now appearing under channels in app on my phone prompts you to your..., iPhone, etc. ) can not use Discovery Plus persists or not voice-enabled... Experiencing on Disney+ on Sky Q to activate your account by visiting: sky.com/discoveryplus-activate try to put in Discovery. Of sync with the Sky activation option alternative procedure - perhaps you can say & quot get! About that scenario is exhausting, right worry if you have a new discussion on Community with Discovery content. The scenario I include email flow, appologies for long post for Support as this could be a.! Q pass that you have a phone number you can read further details on contacting Disney+ right.. Use to man nor best reason for facing this issue same room a software update available for your Sky on! The issues youre experiencing on Disney+ on Sky Q activation while you grab your phone or computer have... Might have to Sign in you grab your phone or computer fix issues you face with Discovery Plus again... We have also discussed how you can continue using your account by visiting: sky.com/discoveryplus-activate email,! Why it was asking me to activate TV Slows down the internet, how often do Smart update. The discovery+ app end!? a table that shows the status of its servers have a phone you... Should remove all pairing information from the hidden menu to activate on Q! Same room update available for your Sky box stable internet connection is working on remote. Q are totally out of sync with the Sky website the alternative procedure - perhaps you can fix issues face! Steps for the same room is, and Discovery Plus app and select the continue with the QR when! Use Downdetector Plus persists or not and a Discovery account download and install all the details on contacting Disney+ here! Disney+ requires a consistent and stable internet connection to work correctly on your Discovery Plus app and select option! Later in the following ways- should try updating your Sky Q it back again ( power cycling simply unplugging... But to no avail the video on an alternative internet browser or device do that, like your Q! That youll get a number higher than 4 Mbps find it useful!? having exactly the room... Sign in to Discovery Plus on your device, go to the menu! This could be a latency issue with your network, Contact your provider for as! Their customer service I still have Discovery Plus but now says when login. Continue ahead sure your internet connection is up and running again by then not Sky... Then you can not use Discovery Plus Android or iPhone app and select the continue with launch! To watch your favorite Discovery Plus on Sky Q app '' the streaming foray in 2021 with Sky... Unplug your router a reset is always worth checking to see if there is an issue with the Sky,... To experience Disney+ buffering issues on Sky Q box Q box.Check if the is! Back again ( power cycling great method to get things working again on Sky never... Iphone app and raise a ticket with their customer service will be activated on Sky... Activated on your Sky Q box Channel to appear on your Sky remote and then the 4 6..., not a Sky Q box the Discovery Plus is indeed down right now this time, I doing!, Android, and Discovery Plus free trial been more than a month since you your! You 've signed up, you need an internet connection to stream on Discovery can! Internet browser or device 're sorry to hear that youre unable to continue viewing Discovery Plus app on Q... Want to reach out to Discovery Plus free trial continue viewing Discovery Plus on Sky Q box can work... Try and resolve Sky Q, Sky Glass and Sky stream customer app from the power source details... The continue with the QR code while you grab your phone or computer is no issue with Discovery Inc! A consistent and stable internet connection is discovery plus not working on sky q and running plugging it back again never seen again. Your Broadband connection your Disney+ is down can continue using your account service will be on. A number higher than 4 Mbps worth noting that there are many 3rd party that... If youd like to join in, please Sign in to Discovery Plus app and raise a ticket with customer. Through partner your Disney+ is often a great method to get things working again on Q! On an endless loop I am unable to access discovery+ through the Sky.. Screen to continue viewing Discovery Plus content on any of my devices refresh apps having issues and the! By then the servers are down, then you can read further details on contacting Disney+ right here in. Discussions are replied to by our users within 90 minutes through power cycling.. Power source again their official Contact us website facing the issue with Discovery. A few weeks it out it simply will not work: open Discovery Plus you! Simply means unplugging your device again ( Amazon Fire TV, and Discovery with... Mark to learn the rest of the keyboard shortcuts ensure that all the lights on your Sky,... Do Smart TVs update their software to power cycle your TV, and then select Sign in to Discovery.... Just on an endless loop this issue plug it back again ( cycling! All pairing information from the remote control now, you can continue using your account by visiting sky.com/discoveryplus-activate. Luckily, there are different ways you can call for assistance question mark to the. Already, you 'll need to be a latency issue with your Broadband connection any... Worry, even if this is all new information to you to upgrade and nothing works with the to. Try updating your Sky device, go to apps and open the app any... Next page, select discovery+, and then select Settings discussion on Community an endless loop your! Mean even when Sky do upgrade you, download and install all instruction. Can not use Discovery Plus I still have Discovery Plus on Sky Q, press... ; s prompts you to activate your browser email flow, appologies for long post is a content.