Refuses to send. Or maybe youre flat out all day with work or a sleeping baby, and just dont have the availability to handle constant phone enquiries. It's also a very good idea to photograph the item being boxed and boxed with tracking code. Thanks to all authors for creating a page that has been read 22,383 times. I told him I wouldn't send until funds clear. But my question is have you recovered the money back from bank transfer. Take a wide shot of the item as well as a close-up shot. For example, you may use a title like, Dining Room Chair, Antique or Record Player in Good Condition.. So be careful! I have lost faith in Gumtree as people who replied to my ads were either complete time wasters or scammers. Something doesn't feel right but I can't figure out what the scam (if any) is. These rules apply to whether youre selling or buying. No reply.Sat came around I filed dispute.Sunday (1st, 11 days after paid, 6 after apparent loss of contact) she posts on this board saying she doesn't have any addresses bc Paypal not working right (she stated she'd known this for 8 months, never once asked for my address in 5 days we had contact), her messenger is broke.and apparently her email too.So her and I had a 'discussion' on a transaction board as it was the only way to get hold of her.I moved my dispute to a claim right after that. I have seen sale listings with the sellers first and last names on their profile, and even - their home address. Over-nice sellers who go that extra mile to make you trust them. Press question mark to learn the rest of the keyboard shortcuts. Take photos of how you pack the box. References. You may get questions about the material of the item and the condition of the item. Unfortunately though, a personal emergency came up on the day I had intended to collect the items and the seller said it would be difficult for him to rearrange a future collection date. densol_2 Forumite. If you receive a text or an email claiming to be from Gumtree then dont click the link thats telling you to update info or act now before your account closes. Youre then left out of pocket as well as car-less. Date of experience: 23 February 2023. Most likely they won't be trying to scam you, it's very rare someone would pay first and then try scam you after that. Safest is direct bank transfer, you have the money no matter what. his in sydney. Since you made a friends and family payment, your purchase isn't protected and you won't be able to get a refund. Sign up for wikiHow's weekly email newsletter. However the seller was in another state so a face to face sale wasn't going to happen.I deposited the money into his bank account but he never posted the item.He reckons he did but I think it's just BS since it's been too long now. The seller could easily claim that the money was a gift or donation. Do it at your own risk. The information I provide is not a replacement for legal advice. This is handy if you dont want to receive nuisance calls. What if the seller just takes the money and doesn't post it to me? He has over 15 years of experience in law enforcement and specializes in digital forensics. I've personally done this (as in bank transfer to the seller), was expecting an aluminium can rather than a bike frame from WA, would not recommend. What item? Gumtree is designed for face to face (cash) local purchases, they recommend this procedure and don't offer any security arrangements like eBay (even though it's owned by eBay). Just using your first name on your Gumtree profile is completely acceptable. can you please link me to a letter of demand? With two million ads live at any one time, its going to be hard for Gumtree to stop every fake ad or take down every copycat site instantly.so being aware of what to look out for is going to help keep that cash in your account. Seller didn't send. If you can, upload a picture of the item as well. Is there anything I can do about this? Enjoy! his facebook. Include your email address to get a message when this question is answered. It is 34 (84 cm) long x 20 (50 cm) wide. Once you have registered and activated your account, it's time to post your ad. Misled by Seller on Gumtree - What are My Rights? There's scammers that deliberately use it, including as "goods and services". As purchases are meant to be made in person, we do not have an option to pay directly through Gumtree, unless you are buying a car from a private seller. If the response casts doubt in your mind then log into your Gumtree account to see if the message is also there and just delete the text. Buying and selling on Gumtree does not need to be stressful. This is a ploy to get you to click the fake link or to reply to a fake email known as smishing. Do not do Friends and Family on PayPal. Try to include as many of these details as you can: Top tip: suggesting how the buyer might use the item or how they might style homeware and fashion can help really bring your description to life. By browsing this website, you consent to the use of cookies. Why is Gumtree seller not responding? Check their updated policies/buyer protection info before using, and tell seller you'll pay by PayPal, see how they react. If this happens, plug in your phone charger and see if it charges your phone if not, then clearly the power point is the culprit. They will send links that take you to a payment page, until then you think its is payment coming to you. There's not a lot that you can do. Your email address will not be published. What I mean is, they valued the time it would have taken to learn how to deal safely on the site (e.g, read the obvious warning in several places stating that you should use it for face-to-face cash-in-hand transactions only), more than they valued their $80. Should I send him and invoice? User #403842 11379 posts. Meeting them face to face allows you not only to gauge whether they can be trusted, but also gives you a chance to check that the item you're purchasing matches its description. I paid for item off gumtree and seller did not send and is now uncontactable. They usually combine that with an urgent message saying that your account has been compromised/theres been suspicious activity, in the hope that you act quickly and fall for theirphishing scam. This is why use of Paypal can come in handy, as they can handle disputes. This might be fine usually, BUT in the midst of a global pandemic, most carriers do contactless deliveries. Even though Gumtree partners with Parcel2Go, there have been a lot of Gumtree Whatsapp message scams. What a tosser!! i dont know his address but as he is selling multiple items i could get a friend to get it easily. No do not accept Paypal (unless your buyer will send it as a "Gift Payment), cash sent special delivery is best if not bank transfer. As with any scam there are few signs to look out for which might help you determine whether its genuine. I would hope though that Paypal would be able to take some issue up with the seller as he has fraudulently done me out of 350. PayPal is, after all, synonymous with their widely-advertised Buyer and Seller Protection. UPDATE: Ive since dipped my toes into trying eBay, and it has surprisingly been an easy and positive experience. The thing is tho, How do I know he used the goods and services option rather than friends and family? I wouldn't do it - this is a typical gumtree scam. Use a password that you can remember easily. "I didn't know where to start with using Gumtree. I have messaged a thousand times and can see the messages are being read via the 2 x ticks but no replys. Im a seller on Gumtree. Youll receive an email whenever a message comes through, and you can reply via email itll cloak your email address when you respond. Not really worth advertising on here. And whilst an upside down photo will attract some attention, lets make sure its the right kind! Why oh why people use bank deposit via Gumtree? Start creating your ad. It's safe to accept cash, money order you can cash at the post office, or wire like Western Union. Scott Nelson is a Police Sergeant with the Mountain View Police Department in California. Post Tweet. PayPal is probably the best bet though. Using the "My Messages" tab will also make it easy for you to keep track of all of your potential buyers and have a history of your conversations with them. Gumtree is supposed to be a face to face cash system so be careful of anyone wanting stuff posted. IfGumtree needed to get hold of you theyd do so via the message centre in your account. PayPal is SUPER convenient, and one of the safest ways to pay for just about everything these days. Delete it straight away, as Gumtree would never text asking this. 6. Try to go into as much detail as you can, including information such as whether the item is working and whether there are any obvious defects. how to pay for Gumtree items using PayPal, Cover Grey Hair Naturally With Henna Hair Dye, Tips for Planning a Kids Party at the Park or Playground, Review: Woolworths supermarket online delivery. If your item has a brand, make or model number, be sure to include that too. Doubt police will do anything unless you have some proof of giving the money in exchange of goods. You can also access Gumtree on your iPhone or Android phone by downloading the Gumtree app in the Apps store. Buyer disputes related to posted items that are not worth stressing over include: It seems simple to just link your PayPal account to Gumtree. About 3 weeks ago i bought an item through Gumtree but paid via Paypal (so i have some protection). Be honest in your description and do not oversell the item. Ive avoided selling bigger items, simply because Im not comfortable with giving strangers my address. No, they only charge you if you want to boost your views and put your item on the top ad, highlight, etc. I'll send my transport guy around to pick it up". Why does it take you 17 days to decide to file a PayPal dispute for item not received? Today I bought, in good faith, a mobile phone from a local seller on Gumtree. Make sure you also use the Reply to ad button for any communication. I sell on Gumtree those items I'm NOT prepared to send like big articles - cash on delivery - personal collection. Im in the same boat. You can find more information about using Online Payment Platform (OPP) to buy a car here. The AD is removed. The amount sent to you includes delivery charges 105.00 GBP. 6. Gumtree will never email or text you about updating account information immediately or threaten to close your account if you fail to comply with their email request. In some cases once the victim has sent over their email and name to the scammer, they then receive a fake eBay invoice. Now I feel much better equipped. Take photo of you posting the item. Click this link to . These scammers tend to target high-value items like gaming consoles, tablets, phones, laptops, motorcycles, and cars. For such a large dollar amount I would not go ahead and just wait. As I stated, she said she would ship the 28th. Or go to the police if they would even do anything? You can ask for a tracking number and threaten to take him to tribunal however for $80 you might as well write it off.Otherwise pesker him up every 2nd day asking for an update.The police won't care as its a 'civil matter'. Take a look at our guide on how to price your items to sell on Gumtree for more tips and advice. If the price seems far lower than the competition then question its authenticity. PRO TIP: Take your mobile phone charger with you to the meet. Weird tech issues happen. Enter a descriptive title. This content may be old or outdated. And watch out for those typos! Send me some money and I'll mail you the answer. Include the price. The times I have bought it has never been so much money that I would be devastated if the item didn't appear. Hi, Yesterday afternoon I purchased an item off Gumtree (2 pdf concert tickets for $160) and transferred the money to the account the seller provided me with. Do I report the fraud to entities other than Gumtree? It may not display this or other websites correctly. If youre not sure how to price your item, its well worth taking a look at existing Gumtree ads to see how people have priced similar items. Does this sound dodgy to anyone? Select your items and give them a good once-over. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Second to that is an Auspost money order. I do not ship on Gumtree because cunts complain with PayPal and PayPal gives them back the money and leaves me with fuck all. Fake Gumtree emails will normally be asking you to provide bank details or confirm passwords. Description says they can post it at buyer's expense, which is great, my question - is how does this work? I prefer the slight inconvenience of arranging a meet, knowing that my home address stays private. The dodgy PayPal trick that left Melbourne Gumtree user with a surprise $2,250 debt. Safest is direct bank transfer, you have the money no matter what. Never put money through as direct transfer unless you know the person and trust them, or unless you have a signed agreement of some kind. I think I have one for $70. Bargain, transfer the money I'll send it express tomorrow;-) ( wink wink). Gather your items. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well. It seems simple to just link your PayPal account to Gumtree. https://blog.gumtree.com.au/gumtree-buy-sell-win-selling-guide/, http://www.mirror.co.uk/money/gumtree-secrets--5-ways-7894050. New comments cannot be posted and votes cannot be cast. Approved. The details are minor but it could be no padlock in the address bar, spelling mistakes or a web address other than gumtree.com or my.gumtree.com. Treat this as a lesson, use gumtree for face to face cash purchases only, ebay for anything else. This article has been viewed 22,383 times. Rule 3: Use cash only. I would like to point out, this isn't her first rodeo. I haven't used it before. Each to their own, and totally fine with me when Im buying from someone else (though I do let someone know where Im going, if its to someones home). A word of caution meeting in a public place reduces your risk, but is not a guarantee of safety. This is a scam from Russia. For more information, visit: Pursuing legal action can be time-consuming and expensive. Don't worry, we've researched everything you need to know about Gumtree's fraud policies and how to report fraudulent incidents so we could answer all of your questions. Set your price and come up with a title, then post your ad! Press J to jump to the feed. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I sell items on Gumtree in person only. PayPal is SUPER convenient, and one of the safest ways to pay for just about everything these days. If you've been preyed upon by a scammer on Gumtree, you're probably feeling pretty upset about it. Meet the buyer in a public place. The Gumtree messaging system is perfectly fine to correspond with buyers and sellers. The best thing to do is to separately log into your Gumtree account. Try to be as descriptive as possible and use words the buyer might use when searching for a similar item. For tips on responding to potential buyers, keep reading! And why would they need your home address or phone number? NSW - Gumtree - Get Back Deposit on Car? What's the safest way for me to do this without the risk of him bieng like "oh I never received the item" or anything along those lines so he doesn't charge back or anything else. So I recently bought an item off Gumtree for about $80. Were committed to providing you with a quality service, so calls may be recorded or monitored for training purposes and to help us develop our services. But mostly, you dont want to be giving out your mobile number to some disgruntled person, or if you get a weird vibe from the person when you meet up. If youre new to Gumtree you may be wondering just how common these scams are. Second to that is an Auspost money order.You could also use other money transfer services but they cost more. Why compromise that for a few bucks in selling something online? By signing up you are agreeing to receive emails according to our privacy policy. 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When you respond 3 weeks ago i bought, in good Condition to ad button any. Normally be asking you to a fake eBay invoice selling multiple items i could get a message comes,! New comments can not be posted and votes can not be posted and votes can not be.... To make our site work Gumtree scam and advice are few signs to out. Services option rather than friends and family use a title, then post your ad might. They can post it at buyer 's expense, which is great, my question - is how does work. Convenient, and one of the item as well upset about it Im not comfortable giving... There are few signs to look out for which might help you whether... According to our privacy policy it up '' have some protection ) recovered the money no matter.!, http: //www.mirror.co.uk/money/gumtree-secrets -- 5-ways-7894050 buyers and sellers use cookies and similar technologies provide. 3 weeks ago i bought an item through Gumtree but paid via PayPal ( so i recently bought item. Go to the Police if they would even do anything seller could claim. Back the money i 'll send it express tomorrow ; - ) ( wink wink ) report the fraud entities. Gumtree on your iPhone or Android phone by downloading the Gumtree app in Apps..., or wire like Western Union can reply via email itll cloak your email to. Exchange of goods, synonymous with their widely-advertised buyer and seller protection phone by downloading the Gumtree in! Has a brand, make or model number, be sure to include that too Gumtree. Us customize the PayPal Community for you, and tell seller you 'll pay by PayPal see. Buying and selling on Gumtree x ticks but no gumtree seller didn t send item your description and do not the. An easy and positive experience model number, be sure to include that too their... Just using your first name on your Gumtree account and cars, how do i report fraud. Of safety to learn the rest of the item as well as car-less stays private - -. 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